FREQUENTLY ASKED QUESTIONS:
Q: Which vehicles come with the Lifetime Powertrain Coverage?
A: The Warranty applies to all pre-owned vehicles up to 90,000 miles and less than 10 years old.
Q: How long is the Lifetime Powertrain Coverage really good for?
A: The Lifetime Powertrain Coverage is valid for as long as the original buyer owns the vehicle – for an unlimited time, unlimited miles.
Q: Can I get the Lifetime Powertrain Coverage at another dealer in the area?
A: No. The Lifetime Powertrain Coverage is exclusive to Hatchett Hyundai West and Hatchett Devlin Automotive Group Dealerships
Q: How much will it cost?
A: Zero! We’re trying to build “Customers for Life” so the Lifetime Powertrain Coverage come standard with every qualifying vehicle meeting the criteria above and is included at no extra charge.
Q: Is there any extra maintenance required to maintain the coverage?
A: No extra maintenance is required. You must simply perform your oil changes every 3,750 miles and tire rotations every 7,500 miles at one of our locations. Transmission service is required per the manufacturers guidelines.
Q: Do I have to have all of my service completed at your dealership?
A: Yes. We have a very competitive pricing on all of our services, performed by our team of certified technicians.
Q: Where am I covered by the Lifetime Powertrain Coverage?
A: Should you need a repair covered by the Lifetime Powertrain Coverage, the repair must be performed by the original dealer.
Q: Is the Lifetime Warranty transferable if I sell the vehicle?
A: No. The Lifetime Powertrain Coverage stays with the owner as long as they own the vehicle.
Q: What’s the catch?
A: There are no catches, hidden fees, or gimmicks. Our dealership provides this product as an added value to our customers for doing business with us.
DETAILS OF COVERAGE:
The components covered include:
Drive Axle: All internally lubricated parts; Gear cases and housings if damaged as a result of mechanical failure to an internally lubricated part; Axle shafts and bearings; C.V. and universal joints; Propeller shafts. Transmission/Transfer Case: All internally lubricated parts; Gear cases and housings if damaged as result of a mechanical failure to an internally lubricated part; Torque converter; Vacuum modulator valve.
Engine: All internally lubricated parts; Engine block heads and intake/exhaust manifolds if damaged as a result of a mechanical failure to an internally lubricated part; Water pump: Thermostat and thermostat housing.